Date of last update: 03/10/2021
Your privacy is important to us. You have placed your trust in us by using our services and we value that trust. That means we are committed to protecting and safeguarding any personal data that you provide to us. We act in the interest of our clients and are transparent about the processing of their personal data.
Collection and use of personal data
Our primary goals in collecting information are to provide and improve our Services, to manage your use of the Services (including your Account, if you are an Account holder), and to enable you to easily enjoy and navigate our Services.
Account information. If you create an account, we will collect certain personal data that can be used to identify you, such as your name and email address. If you create an account with your login credentials for one of your SNS (Social Network Service) accounts or other accounts, we may access and collect your name, email address, profile information and your privacy settings in the account of the affiliated provider or other. This personal data is used to ensure the security and privacy of your information. Your personal data may also be used to provide you with a more personalized experience when using our Services, for example.
Information about your itinerary and trip. If you use our Services, you can provide personal data about your travel plans, dates, times, preferences and other similar information. In addition, you can provide personal data about other users who travel with you. We use this personal data to better serve you and those who travel with you. This can include sending emails, notifications, messages, etc. containing reminders, announcements and offers relevant to your trip.
Personal data related to the use of services. Our servers automatically record certain information about how a person uses our Services, including both Account holders and non-Account holders or is a normal user. This recorded information may include Personal Data such as the User's Internet Protocol (IP) address, the type of browser, the operating system, the web page that a User was visiting before accessing our Services, the pages or features of our Services to which a User navigated and the time spent on those pages or functions, which third-party website hosted the Services that provided a User with the Services, search terms, information that a User enters related to planning their trip , adjustments made in the existing itinerary, the links in our Services that a User selects, reproduction of the session and statistics. We use Registration Data to administer the Services and we analyze (and we may contract with third parties to analyze) Registration Data to improve, personalize and improve our Services by expanding its features and functionality and tailoring it to the needs and preferences of our Users. We may use a person's IP address to generate aggregate and non-identifiable information about how our Services are used. We may use it to improve your experience with the site, for example to automatically determine the start and end city of your itinerary.
Personal data sent by your mobile device. We collect certain information that your mobile device sends when you use our Services, such as a device identifier, user settings, and your device's operating system, as well as information about your use of our Services. Such personal data may be used, for example, to provide an optimized experience for your device.
Location information. When you use our Services, we may collect and store information about your location by converting your IP address to an approximate geographic location or by accessing the GPS coordinates of your device or approximate location if you enable location services on your device. We may use such Personal Data to improve and personalize our Services for you, for example by automatically determining the best route for your trip.
Other uses. In addition to the above uses, we may use your Personal Data to provide you with a more personalized experience, solicit your opinion, to ensure quality, for customer service, to prevent fraud and scams, and to ensure the proper functioning of our Services.
Personal data we share with third parties
We do not rent or sell your personal information. We will not share any personal data that we have collected from or about you, except as described below:
Personal data shared with our service providers. We may contract with third-party service providers to work with us to administer and provide the Services. These third-party service providers have informed us or the general public that they apply the security measures they consider appropriate for the protection of Personal Data within their system, or have a general reputation for applying such measures.
We offer you choices regarding the collection, use and sharing of your personal information and we will respect your choices. Please note that if you choose not to provide us with the personal information we request, you may not be able to access all the features of the Services.
Deletion or modification of your personal data. You can delete your personal data and your entire account by logging into your account and choosing to delete your account. You can also ask us to do so by sending a request to [email protected] with proof of your identity. We will take steps to delete your information as soon as possible, but some of the information may remain in backup / archival copies for our records or as required by law.
Access to your information. Your account will list all the plans you have created with us and you can download or print any plan you choose.
The security of your personal data
We take reasonable administrative, physical, and electronic measures designed to protect the information we collect from or about you from unauthorized access, use, or disclosure. Our website is protected with HTTPS. However, the shipping platforms that lead to our Services may not have the same level of security. Please note that no method of transmitting information over the Internet or storing information is completely secure. Consequently, we cannot guarantee the absolute security of any information.
Cloud service providers. Also note that we may also use third party cloud service providers that provide hosting, data storage, data processing, backup, data analysis, logging, monitoring and other services in accordance with standard terms and conditions that they may not be negotiable. These service providers have informed us or the general public that they apply the security measures they consider appropriate for the protection of Personal Data within their system, or have a general reputation for applying such measures. However, we will not be liable (to the maximum extent permitted by law) for damages that may result from the misuse of any information, including Personal Data, by these companies.
Other legal matters
International transfer. Your personal information may be transferred to and maintained on devices located outside of your state, province, country, or other governmental jurisdiction where privacy laws may not be as protective as those in your jurisdiction.
Response to do-not-follow signals. Our site does not have the ability to respond to "Do Not Track" signals received from various web browsers.